Originally from: http://feedproxy.google.com/~r/B2CMarketingInsider/~3/GahqJpEvTGQ/good-answer-responding-customer-compliments-01441067
Marketing your small company purposefully is necessary. Utilizing a strategic strategy can boost your leads, conversions and income. Developing a system implies you are producing a strategy that functions day after day.
If your front line customer service staff is doing everything right, then they will likely receive customer compliments. Woo HOO !!
What a customer service representative says in response to a compliment may be as important as what they did to receive the compliment. Just this week I was visiting a local restaurant for a quick lunch. It is the type of place where you order at the counter, get a number and then go sit at your table to wait for your order to be delivered. This restaurant...
Business strategies that function is the secret. The key is being strategic in how you put your marketing into action.
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