Thursday, April 07, 2016

Rethinking Criticism: Negative Comments May Be a Boon

Originally from: https://www.americanexpress.com/us/small-business/openforum/article-piece/218972/

Advertising your local business strategically is necessary. Making use of a critical strategy could boost your leads, conversions as well as income. Building a system suggests you are developing a plan that works day in day out.



Criticism may be one of the most important parts of improving your business, and how you respond may become a major component of your reputation.


1. Get to a solution.


It may be important to be polite, but that's not the only purpose for replying to criticism. Whether you offer a dissatisfied customer a refund or schedule a call to address a more complicated issue, you may want to be careful to demonstrate-to both the unhappy customer and to prospective customers-that you're pr...


Business methods that work is the trick. The trick is being strategic in how you place your advertising into activity.


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