So, how as an administrator can you open the communication with staff? There are several steps you can take to be more open with staff and have them be more open with you.
- Be open and honest yourself: role modeling communication is a great first step. Staff will be hesitant to risk openness and honesty if you aren't willing to do that.
- Share your vision of the future. What is your vision for the company? Where do you want the company to go, and how do the staff fit into your vision?
- Meet with staff regularly.
- Meet in a circle, without tables or barriers between you. Tables create barriers to communication. They can hender the communication and block the communications.
- Empower staff to do their jobs, coach them to succeed. When you over control, limit communications and micro manage, staff get less done, and communication shuts down.
What great solutions are you missing because you have a closed communication system? Staff see the problems but they also have great ideas about the solutions. Ask and listen and you will tap into a wealth of valuable information.
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